Privacy Policy

LohanaOnline.in ("we", "our", "us") operates the LohanaOnline mobile application and website ("App/Portal"). This Privacy Policy explains what information we collect, how we use it, and the choices you have.

Information We Collect

A) Information You Provide

• Full name, mobile number, and email address (for registration and account identification)
• Personal details: Date of birth, gender, marital status, occupation
• Family details: Spouse name, children details (as provided)
• Address: Village/City, District, State, PIN code
• Community-specific details: Gotra, native place, and other community information
• Profile photo (optional, as uploaded by user)

B) Automatically Collected Information

• App activity (login time, screens visited, in-app actions)
• Device and basic technical data (device type, OS version, app version)
• Notification interaction data

C) Membership & Payment Information

• Membership registration details and status
• Payment reference information (if applicable for membership fees)

How We Use Your Information

• Create and manage your community membership account
• Verify eligibility and approve/activate community membership
• Display your profile in the community directory (as per your privacy settings)
• Send community updates, event notifications, and announcements
• Facilitate connections within the Lohana Raghuwanshi community
• Provide support and improve app performance

Sharing of Information

We do not sell your personal data. We may share information only when necessary:

• Within the community directory (only to verified community members)
• With service providers who help us run the app (hosting, database, notifications)
• When required by law or to protect our rights
• With community administrators for verification and membership management

Data Retention

We retain your data as long as needed to:

• Maintain your active community membership
• Preserve community records and membership history
• Comply with legal and organizational requirements

Security

We use reasonable security measures to protect your data. However, no system is 100% secure. Please protect your phone and do not share your OTP or login credentials with anyone.

Your Choices

• You may request correction of your profile details at any time
• You may request deactivation of your account (subject to verification)
• You may control visibility of your profile in community directory settings

Children's Privacy

This app is intended for adult community members. It is not designed for children under 18 to register independently.

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